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FREQUENTLY ASKED QUESTIONS

CAN I GET NEXT DAY DELIVERY

If you require next day delivery please contact us before placing your order and we will endeavour to meet these requirements if the products are available

 

CAN YOU SHIP ABROARD?

We love that are boxes are loved the world over so we are more than happy to ship overseas. International shipping charges will apply and can be calculated at checkout. Please note delivery may take longer to Europe and the rest of the world than to the UK.

 

WHEN WILL MY ORDER BE SHIPPED?

We process and ship our luxury gift boxes within 2-3 working days. If you require a box for certain date then please GET IN TOUCH to discuss before checking out.

 

I WOULD LIKE TO ORDER SEVERAL BOXES TO DIFFERENT ADDRESSES. HOW WOULD I DO THIS?

We will be more than happy to send your boxes to different addresses. Just place your order and place all the addresses in the order notes at checkout. Please clearly state which box is for which address so we can ensure they get to the right person.

 

CAN I REQUEST A CUSTOMISED BOX?

Absolutely, we love creating bespoke gift boxes. Just fill in the form in on the BESPOKE GIFT BOX page with your requirements and we will be in touch as soon as possible.

 

CAN I PICK MY BOX UP RATHER THAN HAVE IT SHIPPED?

Yes,  sure you can pick up your luxury gift box. Please GET IN TOUCH to arrange a time to suit us both for collection. Please note we do not have a shop front and therefore there is not someone at the address all of the time. Please contact us to arrange a day and time.

DO YOU HAVE OTHER BOX TYPES E.G WOODEN BOXES?

We have other colours of box available on request and can also source wooden boxes. Please note these will be an extra charge. Please GET IN TOUCH to enquire about the different box types.

 

CAN YOU MAKE A BESPOKE CORPORATE BOX WITH OUR OWN LOGO ON?

Of course we can. We will need more time to process your bespoke order and there will be an additional charge. We can create our collection boxes with personalised corporate branding or alternatively create a bespoke box for you. Please GET IN TOUCH with details.

 

STILL HAVE A QUESTION

If you still have a question then please just get in touch either via email [email protected] or give us a call if you prefer on 07702 244170

SHOP THE GIFT BOXES

We hope you enjoy the Ginny & Joy gifting experience as much as we love creating our luxury boxes. Shop the collection below.